🛍 Returning a Product

If you’re not completely satisfied with your purchase, you can request a return or exchange.
All returns must be made within 14 days of receiving your order.

✅ Our Return Guarantee

At PersianBall, we’re committed to your satisfaction.
If our products don’t meet your expectations, you may return them for a refund or exchange.

Important: We are not responsible for lost return shipments. Please send your return via certified mail or with tracking to ensure safe delivery.

🔁 How to Return or Exchange a Product

To initiate a return or exchange, please follow these steps:

1. Download the return/exchange form:
   📄 Download Form (Word)

2. Fill out the form completely (either typed or handwritten).

3. Email the completed form to:
   📧 info@persianball.shop

4. Once we review your request, we’ll provide instructions for shipping the item back.

🔄 Return & Exchange Policy

We accept returns and exchanges only if:

• The product is returned within 14 days of receipt.

• The product is unused, undamaged, and in its original packaging.

We do not accept returns if:

• The product is returned after 14 days.

• The product shows signs of use or damage.

• The original packaging is missing.

We offer exchanges only if:

• You received the wrong item.

• The product has a manufacturing defect.

❌ We do not exchange products due to size or color preference if the correct item was delivered.

ℹ️ Need Help?

Check our FAQs or contact our customer support team.
We’re here to help!